AssetMe

帮助与支持

联系我们

如有任何问题、建议或反馈,欢迎通过以下方式联系:

邮箱:wenetworth@outlook.com

App Store:在应用页面提交评价反馈

常见问题

数据安全相关

Q: 我的数据会上传到服务器吗?

不会。我财是一款完全离线的应用,所有数据仅存储在您的设备上。我们没有服务器来接收或存储任何用户数据。

Q: 如何备份我的数据?

设置 → 数据管理 → 导出备份。备份文件(.whub)使用 AES-256-GCM 加密,您需要设置密码保护备份。

Q: 换手机后怎么迁移数据?

在旧手机上导出 .whub 备份文件(通过 AirDrop、邮件或云盘传输),在新手机上安装我财后选择导入备份即可。

购买相关

Q: Pro 功能是订阅还是买断?

Pro 为一次性买断(终身),不是订阅。购买后永久解锁所有 Pro 功能。

Q: 如何恢复购买?

设置 → 点击 Pro 卡片 → 恢复购买。请确保使用购买时的同一 Apple ID 登录。

Q: 如何申请退款?

所有支付由 Apple 处理。如需退款,请访问 reportaproblem.apple.com 联系 Apple 支持。

使用相关

Q: 支持哪些货币?

支持全球主要货币。在设置 → 货币与汇率中可以设置本位币和添加汇率,多币种资产会自动换算显示。

Q: 时间轴预测准确吗?

时间轴基于您录入的资产到期日和固定收支规则进行推算,仅作参考。实际现金流可能因市场变动等因素而不同。

Contact Us

For questions, suggestions, or feedback:

Email: wenetworth@outlook.com

App Store: Submit a review on the app page

Frequently Asked Questions

Data & Security

Q: Is my data uploaded to any server?

No. AssetMe is a fully offline app. All data is stored exclusively on your device. We have no servers to receive or store user data.

Q: How do I back up my data?

Go to Settings → Data Management → Export Backup. Backup files (.whub) are encrypted with AES-256-GCM. You will be asked to set a password to protect your backup.

Q: How do I transfer data to a new phone?

Export a .whub backup on your old phone (via AirDrop, email, or cloud storage), install AssetMe on the new phone, and import the backup.

Purchases

Q: Is Pro a subscription or one-time purchase?

Pro is a one-time purchase (lifetime). Once purchased, all Pro features are permanently unlocked.

Q: How do I restore my purchase?

Go to Settings → Tap the Pro card → Restore Purchase. Make sure you're signed in with the same Apple ID used for the original purchase.

Q: How do I request a refund?

All payments are processed by Apple. To request a refund, visit reportaproblem.apple.com.

Usage

Q: Which currencies are supported?

All major world currencies. Go to Settings → Currency & Exchange Rates to set your base currency and add exchange rates. Multi-currency assets are automatically converted.

Q: Are timeline projections accurate?

Timeline projections are based on your recorded asset maturity dates and recurring cash flow rules. They are for reference only. Actual cash flows may differ due to market changes and other factors.